Privacy Policy

1. Information we collect

Information you provide: your name, email, phone number, practice name, and any details you submit through our forms (such as booking a demo) or when you contact us.

Information collected automatically: device and browser data, IP address, pages viewed, and similar usage information gathered through cookies and similar technologies.

Information we process on behalf of clients: when we provide Services to a dental practice, we process information about that practice's patients and leads (such as contact details and message content) on the practice's behalf and under its instructions.

2. How we use information

We use information to provide, operate, and improve the Services; to respond to inquiries and demo requests; to communicate with you; to personalize and optimize marketing; to maintain the security and integrity of the Services; and to comply with our legal obligations.

3. How we share information

We share information with service providers and subprocessors that help us operate (for example, hosting, messaging, CRM, analytics, and payment providers); with our dental-practice clients for information we process on their behalf; when required by law or to protect rights and safety; and in connection with a business transfer such as a merger or acquisition.

We do not sell your personal information.

4. Cookies and analytics

We use cookies and similar technologies to operate the site and understand usage. You can control cookies through your browser settings; disabling them may affect how the site functions.

5. Data retention

We retain information for as long as needed to provide the Services and for the purposes described in this policy, and as required to comply with our legal obligations, resolve disputes, and enforce our agreements.

6. Data security

We use reasonable administrative, technical, and physical safeguards designed to protect information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

7. Your rights and choices

Depending on where you live (for example, under the California Consumer Privacy Act), you may have rights to access, correct, delete, or restrict the use of your personal information, and to opt out of certain processing. To exercise these rights, contact us using the details below.

8. Text messaging

If you opt in to receive text messages, message and data rates may apply. You can reply STOP to opt out at any time, or HELP for assistance. Consent to messaging is not a condition of purchase.

9. HIPAA and protected health information

When we handle protected health information on behalf of a dental practice, we act as a business associate and enter into a Business Associate Agreement (BAA) as required by HIPAA. Such information is handled in accordance with that BAA and the practice's own privacy practices.

10. Children's privacy

The Services are intended for businesses and are not directed to children. We do not knowingly collect personal information directly from children.

11. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the date above, and significant changes will be communicated where appropriate.

12. Contact us

If you have questions about this Privacy Policy or our privacy practices, contact Brux Dental Marketing LLC at Support@bruxdentalmarketing.com.